Frontier Adjusters' Claim Tracking System (FACTS) is a properietary web-based claims management system of Frontier Adjusters. FACTS is a centralized solution for managing claim workflow, business communication, storing claim related attachments, customer instructions & guidelines, invoicing, and reporting. The Frontier Network and our corporate offices (Cleveland & Phoenix) operate and manage claims through FACTS ensuring our customers get the highest quality of service from the inception to the completion of every claim assignment.
24/7 365: FACTS is available 24/7 365 days/year with 99.9% uptime ensuring you access any time you want it.
Security: FACTS is a secure, SSL site (prefix protocol "https:"). Data transmissions
between you and our servers (including wireless transmissions) are encrypted to
prevent "eavesdropping" and unauthorized access. You can be confident that your
client's information is being protected through the use of our online claim portal.
Quick & Easy: FACTS simplifies the claims process by providing industry related tools to help you to deliver a quality work product in a timely manner at a fair price.
Streamlined: FACTS streamlines the entire claims management process from the inception to the completion of every claim assignment; making you more efficient and effective in meeting customer demands.